Effective Date: December 13, 2023

1. Overview

At Poetic Sound, we take pride in the quality and uniqueness of the serum presets and MIDI chords we offer. Due to the nature of our digital products, all sales made through our website www.poeticsound.co are final.

2. No Returns or Exchanges

• All Sales Are Final: We do not accept returns or exchanges on any of our products. Once a purchase is made, it is considered final.

• Digital Product Nature: As our products are digital and delivered electronically, they cannot be returned or exchanged.

3. Exceptional Circumstances

If you receive a defective or incorrect product due to an error on our part, please contact us immediately at poeticsoundco@gmail.com. We will work with you to correct the issue, which may include providing a replacement product.

4. Customer Satisfaction

While we maintain a strict 'all sales are final' policy, we prioritize customer satisfaction. If you have any concerns or issues with your purchase, please reach out to us. We are committed to ensuring that your experience with Poetic Sound is positive.

5. Contact Us

For any questions or concerns regarding our returns policy, please contact us at poeticsoundco@gmail.com.